Privacy Policy
Last updated: October 2026. Nicolle Spa London ("we", "our", "us") operates the website and boutique sanctuary located at Warwick Way, Pimlico, London SW1V 1QP, United Kingdom. We are committed to preserving your privacy and handling all personal information with strict confidentiality.
1. Reservation Data We Collect
When you submit a reservation or inquiry through our website forms, we collect your full name, email address, telephone number, preferred date and time, therapist gender preference, and any specific tension focus areas or health considerations you choose to disclose. We do not store sensitive payment card information on this site.
2. How We Use Your Information
Your information is used strictly to:
- Confirm, schedule, and administer your spa reservation.
- Communicate digital booking reference codes and arrival preparation guidance.
- Ensure treatment safety by honoring disclosed allergies or preferences.
- Respond to private sanctuary hire and general concierge inquiries.
3. Data Protection (UK GDPR)
In accordance with the UK Data Protection Act 2018 and UK GDPR, we never sell, lease, or share your personal data with third-party advertisers. Your information is retained solely for administrative records and client safety.
4. Contact Concierge
For questions regarding your data or to request record removal, email concierge@nicollespaservices.com or visit us at Warwick Way, Pimlico, London SW1V 1QP, United Kingdom.